Mystery Shopping

Mystery Shopping Calls Increase Sales

Listen to what your customer hears
Use recorded calls for training
Use recorded calls for coaching employees
Find operational problems in your business
Ensure your brand is being represented correctly

FREE Mystery Shopping Calls!

Our Mystery Shoppers call your location(s)
The recorded calls are posted on a secure website and you are notified by email
You log in with your personal password to listen to the calls
Each call is scored according to the best practices of the industry
You can access these calls in training to guide your team to higher sales

$84 value now FREE for your evaluation purposes.

ContactPoint has led the industry in created patented technologies to capture call recordings for training and coaching purposes. Our system captures millions of calls each month. Now you get access to the systems used by global corporations with this free offer.

Not only does the program help each sales person improve their phone sales techniques, but it helps us to be more professional, assertive, and more in control of each call. It empowers each of us to make the sale, rather than blame the results on our product, the customer, or other outside factors. -- Brenda Dotson, Director of Sales, Meydenbauer Center

What is a Mystery Shopping Call?

Businesses hire mystery shopping companies to make calls to their locations by posing as a customer. The mystery shopper reports on the experience. The mystery shopping company gathers the data and supplies it to the business, which uses the information to improve sales, customer service or check the integrity of their branded initiatives.

Sign up for your 3 FREE Shopping Calls

Find out how your team is doing with a round of shopping calls - FREE! Fill out the form below, and we will give you 3 FREE shopping calls to the location(s) you choose.

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Evaluation Request

Tell us about your company.

Please provide the requested information, so we can give you your 3 Free calls.

Company Name:

First Name:

Last Name:

Email:

Phone:

Company Website :

Select Industry:

Location(s) to Evaluate

What Locations do you want evaluated

Enter the 3 numbers you want recorded. We will contact you with when the shopping calls are complete.

Location 1 :

Phone :

Location 2 :

Phone :

Location 3 :

Phone :

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Make Request for FREE Mystery Shopping calls

Customer Referrals

Southwest Federal Credit Union

ContactPoint’s training was aligned with our culture, providing a measurable value system which immediately connected with our employees. The training improved employee communication and gave them the confidence to ask for the member’s business on every call. - Kelly Blake, VP of Operations Southwest Federal Credit Union

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